FAQs

Logging In

Q. How do I know if I am logged in to Nemeta?

A. Your Nemeta username will be visible on the top right-hand corner of each page of the site. You will not be able to access any of the units (lessons) within the site unless you are logged in.

Q. I cannot see where to login.

A. On the top right hand corner of the homepage click on “L…….”

Q. I have forgotten my password. When I try to reset it I get taken to a link that will not allow me to reset my password.

A. A glitch in the site is creating this problem. Simply write to admin, stating your user account name and we will reset it for you, giving you a temporary password which you will be able to change once you are back in to your user account.

Access

We have found that most issues are correlated with browsers. We recommend using Chrome or Firefox to access Nemeta.

Q. I am not able to access the material in the courses.

A. Ensure you are logged into the site first. There are two routes to access the course units after you have clicked on the START COURSE button:

  • Via the Curriculum: Scroll to the “course curriculum” at the bottom of each course landing page and click on the units there
  • Via Start Course/Continue Course: To begin the course click on the START COURSE button on each landing page, using the CONTINUE COURSE button when returning to the course

Q. Why am I not able to access links to new material in Nemeta, provided in emails from The Maine Terton?

A. You need to be LOGGED IN already or the links will not work for you.

Q. I am having problems with some of the courses. I see the site very dimly, while the blue wheel in the middle is spinning, and I can’t read the text.

A. This has been happening for people who use the Internet Explorer (or Edge, i.e. Microsoft) browser. Using a different browser will remedy this problem.

Q. What does “course under evaluation” mean, and why can’t I get to the material now?

A. This happens when a student uses the facility to mark a unit as COMPLETED. Admin checks for any students who have courses under evaluation and resets them daily. Please contact admin if you have a course under evaluation that has not been reset.

Q. How can I avoid making my courses under evaluation?

A. To prevent this, keep a personal (manual) record of the units and courses you have completed instead of using the COMPLETED buttons on each page. Or, access the units of each course by using the second route mentioned above, then scroll to the COURSE CURRICULUM at the bottom of each course landing page and click on the units there.

Q. Why can’t I see items in Breaking Nous?

A. Only full members have access to Breaking Nous.

Q. Why do some units show as “private?”

A. This means they are not ready for publication or the material is being revised by JLL.

Q. How do I get out of a course once I am in the course?

A. Scroll down the units showed in the lefthand table, and click on the BACK TO COURSE button.

Q. How do I locate the new material from JLL?

A. Go the school notice board, The Menhir. On the landing page of that section you will find the material that is current listed by month. All other updates are archived in the curriculum of The Menhir; enroll in that course by clicking on the “start course” blue button. Access the archives through the units – for example, The Menhir October 2018, The Menhir November 2018, and so on.

Q. The internal links in The Menhir will not give me access.

A. Solution:

  1. Log out of the school
  2. Clear your browser cache
  3. Log back in to the school and try to access the links again; they should now work


Q. The Nemeta search engine will not work for me.

A. We are working to get this fixed.

My Account

Q. How do I access my account?

A. There are two ways to access your account: The MEMBERSHIP blue button on the homepage or via the TREEHOUSE dropdown menu via its MEMBERSHIP option. On the membership page, scroll down and below the table of membership levels, you will see a RETURN TO YOUR ACCOUNT link in blue text; clicking on that link will take you to your personal account details.

Q. How do I check when my paid membership will expire?

A. Go your account information displayed in the MEMBERSHIP page and click on RETURN TO YOUR ACCOUNT to view post-dated invoices.

Printing

Q. I am having problems printing the pages. I can print the first part of a unit but cannot print the rest.

A. Try using the PDF option. There is also the PrintFriendly browser extension, which may work for you (and could even be useful with other Websites).

Q. Sometimes when trying to print, I get “no direct access.”

A. We are working to get this fixed.

Forums

Q. How do I get into the members forum?

A. On the homepage, or a course page, click on the top bar menu TREEHOUSE button. The dropdown menu will show MEMBER FORUM. Click on that option. Then you will need to register to use the forum by clicking on the link in green titled REGISTER. Once you’ve registered, use the CLICK HERE TO ENTER green text (link) beneath the image of the two horses.

Q. How do I get into the Breaking Nous and Terton and the Terma Forums?

A. Go to the course landing page. In between the header image and the red text title of the course you will see HOME / ACTIVITY / FORUM. Simply click on FORUM.

Q. How do I get into the PT Forum?

A. Select PLANETARY TANTRA on the menu options at the top of each page of Nemeta. Click on PT FORUM in the dropdown menu. Then you will need to SUBSCRIBE to use the forum.

Q. How do I delete a comment I made in a forum?

A. Click on your profile picture/name which takes you to your user account dashboard. Click on “activity” and your school activity will be visible, including your forum comments, which have a delete function.

Q. Why is my comment in the forum displaying HTML, making it unreadable?

A. This happens when you copy and paste text into Nemeta from a source that contains HTML tags. If it happens to you, please go to the extra trouble of fixing it. You can do so by following the simple steps:

  1. Edit your Nemeta post
  2. Select and copy the section of text that contains the HTML tags (“problematic text”)
  3. Paste the problematic text into a plain text editor on your computer (bad example: Notepad in Windows; other free options are available online for Windows or Mac) that will discard the HTML tags
  4. Select all the text as it appears in the plain text editor and copy it
  5. Select all the problematic text in your Nemeta post (if it’s not still selected from step 2) and replace it with the “cleaned” text (paste the text now in your clipboard over the selected text); at this point the text should contain NO HTML tags
  6. Again Save your Nemeta post


Q. Where have my forum posts gone? I can’t find them….

A. Go to your user dashboard by clicking on your profile name/picture, then click on the ACTIVITY tab. (See also the following FAQ if you are still having an issue after doing this.)

Q. I started a thread in a forum but it does not show.

A. Please contact admin to alert them and they can publish it. In such a case, the thread will have been shunted into the SPAM category, and its display suppressed, via an automatic, algorithmic feature of the forums software, and human judgment is required to redeem it.

Downloading MP3s

Q. I want to download an MP3 audio but cannot.

A. Contact admin, referencing the MP3 you want. We are having to manually add the files as attachments to each unit and sometimes need a reminder to do so.

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